Friendly Schools & Families Materials
Whole-School Student Management & Support Handbook
The Friendly Schools research identified the need to work with students who bully others to help them change their behaviour and find more positive ways to interact with others. Therefore, it is suggested that a behavioural support program should be aimed at a wide range of students including students who:
- bully others;
- may be the targets of bullying;
- have behavioural problems; as well as:
- have been bullied;
- need support with their social development; and
- use provocative behaviours.
Behaviour is determined within a social context. Children make decisions about themselves, based on how they see themselves in relation to others and how they think others feel about them. School staff are encouraged to provide coordinated and collaborative leadership, guidance and support for all students, including for those who are bullied and those who engage in bullying behaviour.
What is in the Student Management & Support Handbook?
Principles for Success in Student Management and Support
The Principles for Success for Bullying Reduction in Schools provide a framework for developing and implementing whole-school programs to reduce bullying in schools. This handbook provides the Principles for Success that have been identified as critical to the successful development of Student Management and Support. It also includes information, strategies and samples of from real schools to engage the school community in discussion and planning toward a whole-school response to bullying.
School Snippets
Case study examples, called ‘School Snippets’, have been included throughout the handbooks. These are designed to illustrate in a practical way the guidelines and activities suggested within each handbook. Teachers and administrators from schools involved in the Friendly Schools Research and contributed to the ‘School Snippets’ based on their experiences implementing the Whole-school Program.
Method of Shared Concern
In this Friendly Schools research school some of the school staff have become skilled in implementing the Method of Shared Concern with the Principal and Deputy Principal using it when dealing with on-going bullying incidents. The method is used on an ‘as-needed’ basis and has been quite effective when dealing with incidents that have been ongoing – it’s a method where a solution can be found and worked on by both parties. They felt because of the time involved in carrying out the method, it is best used by staff with a specially trained administration role.
Check out
When samples, toolkits or extra resources are available to support the particular principle being explained there will be a ‘check out’ symbol and then references to the information.
Tool kits
Included in the Student Management & Support tool kits:
- Problem solving methods for managing bullying incidents e.g. Method of The Pikas Method of Shared Concern, No Blame Approach, Motivational interviewing, Peer Support, Family group conference
- Schools case studies
Samples
Click each sample image below to see a larger version.



